Nigeria's No.1 Deriv Exchange Platform

This Privacy Policy outlines how 'ECHONNECT INTEGRATED SERVICES' ("we," "our," "us") collects, uses, and protects any information you provide when using our website, echopaymentsolutions.com.

Information Collection
We may collect the following information:

Use of Information
We collect this information to understand your needs and provide you with better service, specifically for:

Security We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online.

Cookies A cookie is a small file placed on your computer's hard drive. We use cookies to analyze web traffic and personalize your website experience. Cookies allow web applications to tailor their operations to your needs and preferences by gathering and remembering information about your interactions.

We use traffic log cookies to identify which pages are being used, helping us analyze data and improve our website. This information is used for statistical analysis and then removed from the system.

Cookies do not give us access to your computer or any personal information about you, other than the data you choose to share. You can choose to accept or decline cookies through your web browser settings. Declining cookies may prevent you from taking full advantage of our website.

Links to Other Websites Our website may contain links to other websites of interest. Once you leave our site using these links, we do not have control over those websites. Therefore, we are not responsible for the protection and privacy of any information you provide while visiting such sites, which are not governed by this Privacy Policy. Please exercise caution and review the privacy statement of the applicable website.

Policy Changes 'ECHONNECT INTEGRATED SERVICES' may update this Privacy Policy periodically by modifying this page. Please check this page regularly to ensure you are satisfied with any changes.

1. Introduction
1.1 "We," "Us," or "Our" refers to echopaymentsolutions.com, a subsidiary of ECHONNECT INTEGRATED SERVICES. "You" or "Your" refers to any individual or entity using the services of echopaymentsolutions.com.

1.2 We are an independent digital currency exchange platform, not affiliated with or a subsidiary of Deriv.

2. Privacy and Security
2.1 We respect your privacy and will not share your information with third parties.

2.2 You are required to register and create an account on our website, echopaymentsolutions.com, to do business with us.

2.3 All payments must be made solely through our designated payment processor on the platform.

2.4 Each user is permitted to have only one echopaymentsolutions.com account. If multiple accounts are detected for a single customer, one account will remain active while the others will be restricted.

2.5 All transactions must be conducted through our website, echopaymentsolutions.com. We do not facilitate transactions via social media. Be cautious of scammers

2.6 Transactions must be carried out personally by you. We prohibit third-party transactions.

2.7 You are responsible for providing accurate and verifiable information during the onboarding process.

3. Compliance and Conduct 3.1 You agree not to use our services for fraudulent or money laundering activities.

3.2 We will maintain records of all transactions and provide them to relevant authorities as required.

3.3 We do not accept third-party transfers. You must send/receive money to/from us using your personal bank account only.

3.4 3.4 You are fully responsible for the security of your accounts. Keep your username, password, bank tokens, and ATM PINs secure. We do not have access to your sensitive bank account data.

4. Transactions and Refunds 4.1 Transactions are concluded instantly upon confirmation. If you experience any delays in account funding or withdrawal, please contact our support department using the contact information on our website

4.2 For withdrawals of Deriv funds, we will credit your bank account with the equivalent amount received.

4.3 We will pay you the exact amount calculated at the point of transaction.

4.4 All DERIV transactions are final upon completion. Refunds are not available once your Deriv account has been funded.

4.5 Bank account funding is final. Refunds for Deriv funds are not available once your bank account has been credited. A new order must be placed for any changes.

4.6 You must be at least 18 years old to use our services.

5. Pricing and Amendments 5.1 We reserve the right to change the prices of our products by posting updates on our website. Notifications via email or SMS may not be provided.

5.2 We reserve the right to amend these terms and conditions at any time.

5.3 By using our services, you agree to be bound by these terms as stated.

5.4 If a refund of your Naira payment is required due to no fault of ours, we reserve the right to deduct a 5% administrative fee, capped at 50,000 NGN. Refunds may take up to 5 working days.

Money laundering is the process of converting money gained from illegal activities (such as terrorism, drug trafficking, and corruption) into funds or assets that appear legitimate.

Before proceeds from criminal activities are laundered, it is difficult for criminals to utilize illicit money without attracting the attention of law enforcement agencies.

Anti-Money Laundering (AML) refers to a set of procedures, laws, and regulations designed to prevent the generation of income through illegal activities. These measures are developed and enforced by national and international organizations, as well as banking and financial institutions.

The primary objective of our AML Policy is to establish essential standards designed to prevent echopaymentsolutions.com from being used for money laundering and terrorism financing.

Compliance with AML Standards & Regulations:
-- KYC Requirements: Echo Payment Solutions customers are required to provide Know Your Customer (KYC) documents when creating an account on the platform.

-- Data Maintenance: ECHONNECT INTEGRATED SERVICES retains personal information of registered users, along with records of communications and transactions.

-- Suspicious Transactions: We reserve the right to hold any suspicious transactions, request additional information or documents, and report such activities to the relevant law enforcement agencies.

-- Privacy Protection: For your protection, echopaymentsolutions.com will not disclose your personal information to any third party, except when ordered by a court of competent jurisdiction in Nigeria.

By implementing these measures, we ensure compliance with AML standards and regulations, safeguarding the integrity of our platform and protecting our customers.